Job Description

Job Description

Job Description

Description:

Assist lodge guests as requested; maintain high level of general cleanliness in lodge pool & public areas, including pool, sauna, laundry area, exercise room, stairwell, window glass and public bathrooms. Assist other areas of hotel as long as primary duties are on track for completion.

• Maintain persistent cleanliness and appearance of order of swimming pool and hot tub facilities including: exercise room, sauna/laundry facilities, chalet wing restrooms and public pool restrooms.
• Maintain persistent cleanliness and order of pool vestibule area including emptying recycling, garbage, replenishing pool towels, and moving dirty pool towels to outgoing laundry bins.
• Wipe down wood and glass surfaces, polish wood and clean glass as needed.
• Sweeping and mopping west end stairwell and vacuuming of chalet wing public hallway carpet as needed.
• Complete assigned tasks from daily MOD walkthrough.
• Maintain high level of lodge general cleanliness.
• Have detailed understanding of how Kai-Vac works and know how to operate it.
• Assist Housekeeping department as needed.
• Identify maintenance issues and report any to supervisors or directly to maintenance.
• Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace.
• Present a professional, quality image at all times.
• Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
• Exercise sound judgment and awareness regarding language, behavior, and dress and grooming.
• Regular and reliable attendance.

QUALIFICATIONS:

• Must be detail oriented with ability to set and meet high customer service and hotel cleanliness standards.
• Must use proper etiquette while conversing with guests.
• Must have knowledge of all resort services.
• Must know and follow all proper employee and housekeeping procedures.
• Must complete BBP training.
• Must be able to work independently while also being a team player.

PHYSICAL REQUIREMENTS:

• ·Must be able to lift 50 lbs.
• Must be flexible and capable of bending, twisting and kneeling.
• Must be able to work in tight spaces.
• Must be able to work on feet, stand and walk for up to 8 hours at a time.
• Must be able to keep up with pace of the department.
• Must be able to walk in snow, icy, uneven and slippery conditions.
• Must be able to shovel all types of snow in any weather for extended periods of time.

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