Job Description

Patient Care Technician (PCT) II

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Description

Minimum Qualifications

Education: High school diploma or GED preferred

Licenses/Certifications:

• Certified in Basic Life Support or Heartsaver CPR with AED within 90 days of employment
• Certified as a Nursing Assistant by the Texas Department of Health, preferred

Experience / Knowledge / Skills:

• Six (6) months patient care experience, preferably in an acute care setting; or
• No experience if Certified as a Nursing Assistant by the Texas Department of Health or
• Graduate from EMT (Basic or Intermediate Level) or Paramedic Program
• Ability to understand verbal and written instruction and communicate clearly and effectively with hospital staff and respond quickly to patient behavioral changes
• Ability to perform basic mathematical calculations; demonstrates skills for assigned specialty area/function or assigned procedures, including working knowledge of basic medical terminology and computer skills
• Efficiency in multi-tasking and ability to prioritize simultaneous situations
• Ability to perform duties requiring prolonged and/or extensive sitting, standing, and walking
• Ability to use discretion and courtesy when working with patients, visitors, and staff
• Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.

Principal Accountabilities

• Delivers appropriate indirect and selected direct patient care at a competent level as directed by a licensed clinician within the scope of hospital-approved PCA skills inventory according to the needs and age of the patient/population served.
• Under the guidance of the license clinician, performs direct nursing tasks including taking vital signs, assisting with activities of daily living and hygiene needs, and obtaining certain lab specimens; maintains simple drainage devices; monitors intake and output, and maintains related records; performs skin preps and prepares patients for procedures as directed Identifies and responds to abnormal findings, pertinent changes in the patient's condition reporting such to the nurse immediately, charts observations and activities.
• Reports any changes in patient's condition to the patient's nurse or charge nurse.
• Performs delegated or other specialized functions as educationally prepared; prepares patients for meals and feeds them; performs/assists with baths.
• Transports patients as needed to and from various destinations.
• Assists with patient admissions, discharges and transfers.
• Participates in a collaborative identification and reporting of patient safety issues, and ensures clean and safe patient environment; seeks assistance with removal of any potential safety hazard from room and reports findings to nurse or charge nurse.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.
• Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; and participates in organizational and department safety programs.
• Considers the diverse needs of each patient, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Other duties as assigned.

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