Live Chat Support Specialist Job at mayobehavioralhealth, United States

TWtwRmxCT1Rud0lpYlpaSnNnc1NhL2pKVWc9PQ==
  • mayobehavioralhealth
  • United States

Job Description

At Mayo Behavioral Health, we keep our mission statement short and straightforward. Our primary purpose is to improve the lives we touch. Inside that simple idea, however, is a powerful guide for decision-making and innovation. If something does not contribute to improving the lives of those who come to us for help, it is not aligned with our mission. Our mission statement keeps us focused on what is important: our client’s well-being.

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Healthcare & Lifesciences industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments

What's on Offer?

  • Opening within a company with a solid track record of success
  • Great work culture
  • Flexible working options

Job Tags

Full time, Flexible hours,

Similar Jobs

North Idaho Dermatology

Mohs Surgeon Job at North Idaho Dermatology

 ...North Idaho Dermatology is a dynamic, physician owned practice in beautiful Coeur d'Alene, Idaho seeking a BC Mohs Surgeon/Dermatologist. North Idaho Dermatology provides the stability of a large, physician-owned organization without the complications of private equity... 

Luxottica Group

Store Manager Target Optical Job at Luxottica Group

 ...Luxottica Group - [Store Supervisor] As a Store Manager at Luxottica, you'll: Direct and supervise the workforce, make staffing decisions, ensure customer satisfaction, manage the store's financial performance, and sustain brand equity; Achieve high levels of sales performance... 

Merck Group

Quality Control Technician II (B Shift) Job at Merck Group

Job Description Work Location: Jaffrey, New Hampshire Shift: Yes Department: LS-SC-PEJFCG Jaffrey QC Micorlab Hiring Manager: Zachary Rice This information is for internals only. Please do not share outside of the organization. Your Role We are seeking...

Phiston Technologies

Design Engineering Manager (SolidWorks) Job at Phiston Technologies

 ...motivated self-starter to join and lead our R&D Team. Join a small but growing leader in the technology and data security space!As a Solidworks Engineering Manager, you will play a pivotal role in both the management and the hands-on development of our product designs.... 

Resource Informatics Group Inc

EDI Lead Job at Resource Informatics Group Inc

 ...Job Description Job Description Role: - EDI Lead Location: - Hartford, CT Duration: - 12 Months Visa: - Any Interview: - Phone/Skype Job Description:- Application Integration - 10 years EDI standards (X12, EDIFACT etc.) B2B Integration...