Job Description

Freelance - Associate Creative Director of Copy - Market Access

Saratoga Springs, New York

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we're still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we're constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We're one of the country's Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset.

The Creative team features an incredible array of experienced, fearless, smart visionaries, capable in all media and technologies, and united by a common goal: to build brands that solve a human need. It requires hard work, a healthy dose of imagination, and a passion for craft to make work that stands out in the world. We've got super-smart, friendly, and caring people who put their hearts and souls into the clever work that they create for our clients in order to deliver thoughtful creative messaging to the patients they serve. And the best part? We have a ton of fun while doing it.

As an ACD at Klick Market Access, you'll be part of a dedicated team that specializes in delivering strategic, high-impact payer communications. You'll lead and shape messaging that helps innovative therapies earn coverage, access, and reimbursementworking closely with strategy, medical, creative, and account stakeholders. Management experience is a plus, as this role may involve guiding junior or mid-level writers. Your work will span branded and unbranded campaigns, payer decks, HCEI materials, and field tools across therapeutic areas.

Key Accountabilities

• Narrative and Message Development: You'll own the development of clear, compelling, and payer-focused narratives that connect clinical value with real-world relevance. You'll create and refine positioning, story flow, and key messages across multiple access deliverablesincluding value platforms, AMCP dossiers, payer presentations, and branded pull-through tools.
• Client Collaboration and Presentation: You'll participate in client meetings, workshops, and live reviewspresenting work, defending rationale, and translating complex data into persuasive, payer-ready messaging. You'll field feedback with precision and clarity, always tying revisions back to strategic goals. You'll represent the core copy perspective in meetings, partnering with account and strategy to move work forward.
• Core Message Team Leadership: You'll serve as a core member of a three-person team: medical writer, strategy lead, and you. Together, you'll co-develop a messaging foundation rooted in scientific evidence, strategic imperatives, and payer psychology. You'll drive editorial consistency across all workstreams while aligning with brand priorities.
• Cross-Functional Accountability: You'll be accountable to Project Managers and Client Services partners for quality, timelines, and delivery. You'll be expected to manage your own deadlines and contribute to weekly status updates, content trackers, and internal routing processes. You may also help guide and mentor other writers across the team.
• Annotation, Referencing, and File Discipline: You'll be responsible for clean, accurate annotation using AMA formattying every claim to credible sources. You'll work in tandem with strategy and medical to build annotation files that are client-ready and MLR-compliant. You'll also manage your work across platforms like Ziflow, SharePoint, and Google Docs, maintaining consistent version control and documentation throughout.
• Editorial Precision and Quality Control: You'll maintain high standards in tone, clarity, structure, and logical flow across both scientific and commercial content. You'll review team output and escalate inconsistencies. You'll ensure that every piece of communication reflects Klick's commitment to strategic storytelling and executional rigor.
• Tools and Platforms: Familiarity with Ziflow, SharePoint, and Google Workspace is important, as is comfort with cross-functional collaboration in a remote-first environment. A solid working knowledge of AMA referencing style is required.

The Work You'll Support:

• Branded and unbranded payer decks
• Value story platforms
• HCEI dossiers and payer leave-behinds
• Coverage announcements and pull-through materials
• Market shaping tools and payer advisory prep
• Annotated reference packs and MLR-ready submissions

Your work will help financial decision-makers understand the clinical, humanistic, and economic value of therapies that improve lives. You'll lead message strategy and bring cohesion to cross-functional teams working in one of the most specialized and meaningful corners of healthcare communications.

You'll work on numerous multi-million dollar brandsthe size and breadth of the accounts here are incomparable to most agencies. We believe in putting our people first, and always make that our priority. This and our other timeless principles have made all the difference in our over two decades of success. By having an entrepreneurial spirit, playing the long game, considering outcomes over optics, and solving challenging problems through our hacker roots, we live our difference in all that we do. You'll get to experience a high level of trust and be given the freedom to make decisions, judgment calls, and function with autonomy. If you have an idea, run with it! You'll be encouraged to let your entrepreneurial spirit flourish and you'll work with incredible teams that you can learn from, contribute to, and who will support you every step of the way!

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

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