Job Description

Job Description

The purpose of this position is to support and improve business and operating results by providing the maintenance and repair of all imaging equipment sold by or contracted by Cassling. The position has direct impact on the delivery of quality customer service.

Position Duties & Responsibilities

· Capable of learning to service a combination of the Cassling imaging product line including Rad/Fluoro, MR, CT, Cath/Angio and Nuclear.

· Repair imaging systems and other related equipment and accessories.

· Perform periodic maintenance inspections as per manufacturers specifications.

· Perform initial calibration and certification of newly installed systems

· Responsible for completing all appropriate and necessary documentation associated with equipment installation, maintenance, service and parts replacement.

· Coordinate efforts with service and sales management to anticipate future service needs.

· Performs all job requirements with appropriate level of supervision.

· Parts inventory to be maintained per company policy and procedure including timeliness of parts return, etc.

· Company vehicle to be maintained in a professional manner.

· Exhibit ethical, objective business relationships in which the best interests of Cassling and its customers are maintained.

· Perform other duties and responsibilities as assigned or required by manager.

· Must be willing to provide the following information to hospitals upon request: immunization records, drug screening, background check, training records.

· Required to remain drug free and abide by the Drug Free Workplace Policy.

· Required to travel to training locations by airline, which may include locations outside of the United States. Proper documentation to leave and re-enter the country is required.

· Maintain acceptable DMV (motor vehicle) record as described in Fleet Policy.

· Carry a cell phone and work “on call.”

· Required to be available for scheduled and unscheduled service calls on a 24X7X365 basis. Certain circumstances, i.e., vacations, personal/family emergencies, etc. are exceptions and coverage must be arranged between the employee and his/her manager.

· Work long hours, which are not always scheduled or structured.

· As an integral part of all Cassling business functions, interacts with employees, customers and vendors as part of a team to assist with and facilitate the delivery of quality service and helps to create a work environment conducive to solving problems.

Education & Experience

· Minimum of a two-year degree in electronics (Technical school or Associate’s Degree) or equivalent.

Knowledge, Skills, & Attributes

· Successful completion of any appropriate Manufacturers’ training (1-6 weeks in duration)

· Proficient use of hand tools required.

· Work with required equipment.

· Communicate technical information to non-technical audiences, orally and written.

· Good interpersonal skills.

· Good attention to detail.

· Able to work in a relatively unstructured environment in which priorities constantly change.

· Able to perform mechanical tasks.

· A team player, cooperative.

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