Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote - Bilingual Spanish Call Center Customer Service Representative
Equipment Provided
Paid Training
Full-time with Full Benefits
Pay is $17/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
Join the Conduent Customer Service Team
Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
$17.00 per hour pay rate (bi-weekly pay) Paid Training with Equipment provided. Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
Accurately document enrollment requests, status changes, complaints, and grievances
Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
Basic understanding of a call center environment in a customer service role and quality monitoring processes.
Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
Ability to problem solve through analysis and ongoing feedback.
Achieve results through knowledge, empathy, and commitment.
Ability to work with people of diverse backgrounds.
High School diploma or GED
Internet Speed Test: Must complete an internet speed test and meet the minimum requirements.
Background and drug screening required.
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
...REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Intelligence Analyst, youll be responsible for providing the Army with crucial... ...Collecting and analyzing intelligence data from various sources, including classified information Create reports and briefings...
...me while I am away. This position is essential to ensure that my home remains safe and well-cared for during my absence.The primary... ...trash and recycling will be part of your duties to keep my home clean and tidy.I am offering $45 daily for this position. If you are...
...is located at our beautiful Poland location, minutes from State Route 224 and Market Street. If it located down the street from the Sheetz on W. Western Reserve Road and Market Street, across from Eye Care Associates. Certified Nursing Assistant (CNA)...
Overview: Security Officer- Overnight (Texas Level 2 Certified) Job Type : Seasonal Pay Rate : $15.50/hr. Category : Public... ...to work flexible shifts including but not limited to overtime, weekends and some holidays OTHER NOTES May perform other duties...
...Content merely with work that is good enough. You have: A permanent right to work in the UK Extensive experience as a full stack developer for technology companies. Extensive experience managing cloud infrastructures such as AWS. Extensive experience in...